Agency Project & Digital Transformation
Main Responsibility
- Propose business cases for projects/ transformation initiatives
- Develop detailed plans for transformation initiatives.
- Ensure projects are delivered on time, within budget, and to required quality standards.
- Post-implementation reviews to validate goal-setting achievement
Key Result Area
- Independently develop and present business cases, including budget justification and expected incremental outcomes.
- Create comprehensive implementation plans, including communication strategy, execution roadmap, and stakeholder alignment.
- Monitor project progress against timelines and requirements, ensure timely escalation and resolution of critical issues, and support the establishment and maintenance of transformation governance frameworks and processes
- Conduct post-implementation reviews to assess performance against targets, and maintain initiative charters, stage gates, and exit criteria aligned with measurable outcomes.
Qualification and Experience Requirement
- Bachelor’s degree in Business Administration/ Marketing/ Information Systems/ Finance/ or related fields
- 4+ years of experience in digital transformation, sales operations, or digital marketing
- Experience in insurance / financial services. Familiar to Agency Channel in insurance industry is the must.
- Strong Microsoft Office skills (advanced PowerPoint, report-level Excel).
- Good stakeholder engagement and communication skills. Ability to manage multiple priorities in a fast-paced, global setting.
- Time management and problem-solving skills are valuable competencies.