JOB DUTIES:

• Justifying the validity and completeness of claims file;
• Giving out appropriate requirements for information, documents and investigation;
• Making sound claims assessments and accurate claims decisions;
• Providing excellent services to customers, agency force and others;
• Handling customer‘s inquiries and complaints;
• Monitoring pending claims and ensuring service TAT;
• Making claim decision for direct billing service;
• Taking charge of other tasks/projects as and when assigned by Claims (Sr.) Manager.

JOB REQUIREMENTS:

1) Education:

• University degree, medical background is preferred

2) Experience:

• 1-3 year experience, claim assessment is preferred

3) Skills:

• Strong analytical and judgmental skills;
• Good at communication, negociation and presentation;
• High level of integrity and initiatives;
• Highly committed and self-motivated;
• Good interpersonal and supervisory skills;
• Well organized and be able to work under tight deadline and pressure;
• Be familiar with computer software and usage;
• Proficient in English and Vietnamese